The Birch Hotel Christmas Brochure 2019

Terms and Conditions Amendments or Cancellations by the Hotel Should the Hotel, for reasons beyond its control need to make any amendments to your booking, we reserve the right to offer an alternative choice of facilities. Hotel may cancel the booking (a) If the booking might, in the opinion of the Hotel, prejudice its reputation. (b) If the client is more than 30 days in arrears of previous payments to the Hotel. (c) If the Hotel becomes aware of any alteration in the client’s financial situation. (d) If the Client does not fulfil the payment conditions as detailed. Damage The customer shall be liable for any damage caused to the Hotel, or any furnishings, utensils or equipment therein by the negligent or wilful act or default of the customer or any guest or employee of his and shall pay to the Hotel on demand the amount required to make good or remedy such damage, including compensation for loss of business whilst such damage is being repaired. Personal Property The Hotel shall not be liable for the loss or any damage to the property of the customer or any guest suffered or incurred whilst on the Hotels premises, save insofar as the same may have been caused by the default of the Hotel, its servant or agents. In particular, it is to be noted that the cloakrooms provided for the customers and guest are not under the constant supervision of the Hotel and that any property deposited therein is left there at the sole risk of the owners. Bookings All bookings are considered provisional until you provide written confirmation and secure booking by means of payment. Confirmation must be received within five working days. If the Hotel does not receive confirmation within this period, it reserves the right to release the unconfirmed booking and re-sell the spaces. Numbers must be advised to the Hotel at the time of booking and should be identified in the confirmation. Final timings, menu pre-orders and any special requests must be confirmed to the hotel at least 30 days prior to booked dates. Payments For Party Night and Boxing Day reservations a £12.00 per person Non-refundable deposit is required when making the reservation. Full payment is required by Monday 5th November 2018 or if you book after this date then full payment is requested at the time of booking. Deposits and any final payments made for guests who subsequently cancel cannot be refunded and cannot be offset against final balance for the revised number of guests that finally attend or against other services such as beverages. For Christmas Day and New Year’s Eve reservations a £15.00 per person Non-refundable deposit is required when making the reservation. Full payment is required by Friday 30th November 2018 or if you book after this date then full payment is requested at the time of booking. Privacy Policy Heathland Hotels (The Birch Hotel) take the confidentiality and protection of your data very seriously, for a full version of our Privacy Policy please visit our website www.birchhotel.co.uk The Birch Hotel Lewes Road, Haywards Heath, West Sussex. RH17 7SF Telephone: 01444 451565 Email: Events@Birchhotel.co.uk Website: www.birchhotel.co.uk