Birch Hotel Vacancies

The Birch Hotel is a well-established hotel that prides itself on offering exceptional guest experiences. We are seeking dedicated and customer-focused individuals to join us.  If you have a passion for hospitality and enjoy creating memorable experiences for guests, we would love to hear from you.

Please see below our current vacancies:-

Food & Beverage Assistant

Job Title: Food & Beverage Assistant

Location: The Birch Hotel, Lewes Road, Haywards Heath, RH17 7SF

Job Description:

The Birch Hotel is looking for a friendly and dedicated Food & Beverage Assistant to join our vibrant team. In this role, you’ll help create memorable dining experiences for our guests by providing attentive service, supporting food and drink operations, and contributing to the warm, welcoming atmosphere our hotel is known for.

This position is a fantastic opportunity to develop your skills in a boutique hospitality setting and grow with a team passionate about exceptional guest experiences.

Responsibilities

  • Serve food and beverages to our guests efficiently, courteously, and with a personal touch
  • Assist with food preparation and presentation as needed, ensuring every dish reflects our high standards
  • Take orders accurately and communicate them clearly to kitchen and bar staff
  • Maintain cleanliness and organisation of dining areas, service counters, and stations
  • Ensure strict compliance with food safety standards and hygiene regulations
  • Support hotel events and catering, including setting up and clearing tables or buffet stations
  • Deliver excellent customer service, promptly addressing guest requests and needs
  • Handle cash transactions or assist with billing when required
  • Restock supplies and ensure equipment is clean, functioning, and ready for service

Skills & Experience

  • Previous experience in catering, serving, or hospitality roles preferred
  • Familiarity with food safety procedures and standards
  • Experience in food preparation, restaurant, or barista environments is advantageous
  • Strong communication skills and a naturally friendly, approachable manner
  • Ability to work efficiently under pressure during busy periods
  • Excellent organisation skills to manage multiple tasks simultaneously
  • A professional attitude and genuine dedication to providing outstanding guest service

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free on-site parking
  • Sick pay
  • Bereavement leave

Join us in creating memorable experiences for our guests through exceptional food and beverage service!

How to Apply:

Interested candidates should submit their resume and a brief cover letter detailing their relevant experience and why they are a good fit for their chosen role to martincometto@birchhotel.co.uk

The Birch Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.